Now welcoming new clients

Real mental health support, ready when you are.

A warm, welcoming space for recovery and reflection. Pause is an allied health practice for regional NSW — clinically credible, deeply human.

  • Bulk billing available
  • Medicare, NDIS & WorkCover
  • Current wait time: ~14 days
Warm therapy session in soft natural light

"Felt heard from the very first call."

Google Review

Accredited & registered providers

MedicareNDISWorkCoverAPSAASWWhite Ribbon

You're not alone

Sound familiar?

Many of our clients arrive feeling overwhelmed, stuck or unsure where to turn next. Whatever you're carrying, there's a way through it — and we'll walk it with you.

Feeling overwhelmed

Constantly stressed, anxious, or unable to switch off racing thoughts.

Struggling with mood

Prolonged periods of sadness, emptiness or lack of motivation.

Relationship stress

Difficulty communicating, conflict, or feeling disconnected from loved ones.

Past trauma

Unresolved experiences that continue to shape the present.

Work-related burnout

Feeling exhausted, cynical or ineffective in your professional life.

Parenting challenges

Navigating the demands of raising children and family transitions.

The Pause approach

Clinically credible, deeply human.

We believe mental healthcare should be accessible, effective and warm. Our clinicians work collaboratively with you to create a treatment plan tailored to your goals — never a one-size-fits-all protocol.

Whether you're seeking short-term coping strategies or long-term therapeutic exploration, you'll find a safe, non-judgemental space where you feel heard.

Meet our team
Two hands resting together in soft warm light

"A meaningful pause for recovery and reflection."

Why Pause

Why families and GPs across regional NSW choose us

01

Multidisciplinary team

Psychologists, social workers and counsellors working together.

02

Evidence-based care

Therapies grounded in current research and clinical best practice.

03

In-person & telehealth

Flexible options that fit regional life and busy schedules.

04

No referral needed

Book directly with us — a GP referral is optional.

05

Medicare rebates

Claim instantly with a Mental Health Care Plan.

06

NDIS registered

Therapeutic supports and behaviour support for participants.

07

Shorter wait times

We aim to see new clients within ~14 days.

Areas of care

What we work with

Anxiety & stress
Depression
Trauma & PTSD
Grief & loss
Mood disorders
Personality disorders
Perinatal mental health
Child development
Sleep difficulties
Relationship difficulties
Work-related issues
NDIS behaviour support

Getting started

How it works

1

Get in touch

Call, book online or have your GP send a referral.

2

Intake & match

We gather a few details and match you with the right clinician.

3

Begin therapy

Attend your first session and start moving forward.

The team

Meet the clinicians

Experienced, compassionate practitioners dedicated to the highest standard of care.

Dr Kate Lemerle

Dr Kate Lemerle

Senior Psychologist (Telehealth, Bulk Bill)

Veronica Randjelovic

Veronica Randjelovic

Senior Psychologist (Telehealth)

Michelle Champion

Michelle Champion

Registered Psychologist & Clinical Hypnotist

Yeony Kim

Yeony Kim

Accredited Mental Health Social Worker

Kind words

What our clients say

5.0 on Google Reviews
The team at Pause made me feel completely at ease from my very first appointment. I finally feel like I have the tools to manage my anxiety.
S. M., Tamworth
Highly professional and deeply empathetic. The telehealth option has been a lifesaver for my busy schedule.
J. T., Armidale
Finding a psychologist for my daughter was daunting, but Pause made the process so smooth. We've seen such positive changes.
L. B., Gunnedah

For referrers

Collaborative care, made simple

We welcome referrals from GPs, specialists, schools and community organisations. You can expect prompt triage, clear allocation and regular communication.

  • Secure Medical Objects delivery
  • Fax and email accepted
  • Prompt triage and allocation

Send a referral

Phone

02 5781 4300

Email

referrals@pauseah.com.au

Medical Objects

Search 'Pause Allied Health'

Download referral form

Good questions

Frequently asked

Do I need a referral to book an appointment?

No. You can contact us directly as a private paying client. If you'd like to claim a Medicare rebate, ask your GP for a Mental Health Care Plan.

How much does a session cost?

Fees vary by clinician and service type. Bulk billing is available for eligible clients — please contact reception for a detailed fee schedule.

Do you offer telehealth?

Yes. Secure video sessions are available across regional NSW for most services, with the same Medicare and NDIS rebates as in-person care.

Are you NDIS registered?

Yes — we provide therapeutic supports and specialist behaviour support for self-, plan- and NDIA-managed participants.

The hardest part is the first message.

Take the first step towards feeling like yourself again. We're here to listen and help you find the right path forward.